Every company HR knows and believes that employee surveys offer important insights and result in empowering changes.
In the wake of ever-increasing competition, every business strives for a result-oriented approach. Though, in the pursuit of success, managers often tend to prefer the safer options available instead of exploring the possibility of a radical approach. As a result, you inadvertently discourage out-of-the-box thinking that is the driving force behind innovation, which can lend the product and services a definitive edge in the industry.
Feedback and Employee Engagement
As per a recent survey, out of 150,000 respondents, a whopping 52% of employees stated that they were not engaged at work, while around 18% were actively disengaged. This meant that only 30% of the employees were engaged with the work. When more than half of the workforce is not happy with the work, you cannot even think about becoming the market leader.
To foster healthy relationships within the company, you ought to nurture curiosity amongst your team members, for it is related to the creation of thriving companies. This is where employee surveys come in extremely handy as a tool for improving employee engagement and overall business performance. When the employees get a chance to freely express their viewpoints and share their honest feedback, revolutionary ideas will emerge.
How to motivate team members to offer feedback
But with an average response rate of 30% instead of the recommended 70%, employee surveys have been unable to deliver the desired results. The reason behind such low response rates is the fact that many managers tend to conduct employee surveys for the sake of tradition. Whereas employee surveys offer you an incredible opportunity to get feedback that sparks creativity, identifies potential issues, and helps employees perform to their potential.
Hence, you must draft the questions to be included in your employee surveys or one-on-one conversations with thoughtful consideration. When you ask your employees the right questions, you will be surprised by the brilliant concepts that originate from this process.
Here are 15 questions to ask that motivate your team members to offer feedback which helps strengthen your connections with them and at the same time encourages their growth and development.
1. Do any of the processes in the company seem inefficient to you? How can they be fixed?
Motivating your employees to speak about the internal process of the company fosters engagement. This also keeps them continually believing in their importance for the company.
2. Do you feel connected to your co-workers?
Amicable relationships with co-workers are highly desirable amongst professionals. It is impossible for your team members to be genuinely satisfied at work if they do not have friends at the workplace.
3. Do you think that work is distributed evenly across your team?
There should be a balance between the distribution of work between different members of the team. If there is an unequal distribution of work, there are greater chances of dissatisfaction amongst the team members.
4. Is there anything at work that is leading to delays or frustration?
Trivial issues like noisy office space or unplanned layout can lead to a significant reduction in productivity. The same is the case with deeper-rooted issues like strained relationships between team members. Identifying these issues will help you provide a productive work environment at the office.
5. Which aspect of your job you find more meaningful?
This is an open-ended question that lets your team member identify their source of motivation at work and, in turn, motivates them to give their best efforts at work.
6. Would you like to receive any training from us?
Most professionals are looking to acquire new skills that can help improve their career prospects. By understanding the type of training, they desire, you can help them be motivated and perform better at work.
7. How do you motivate yourself to go above and beyond at work?
This question will help you understand how you can motivate your team members to give their 100% at work. Thus, in situations where they are struggling for inspiration at work, you can use this information to bring their energy back.
8. When do you enjoy the most at work?
This question is aimed to encourage your team members to actively connect with each other and have a good time at work. If they answer negatively, try to understand what is holding them back.
9. What was the deciding factor behind you joining our organization?
This question will help you understand the different aspects of your organization that is driving people to work for you. As such, you will be able to identify your strength and weaknesses.
10. Are you happy with the comfort level in your physical workplace?
Being comfortable at work is directly related to the productivity and motivation levels of your team members. This will allow you to make any ergonomic changes that can increase the physical comfort level of the professionals.
11. Does the recognition you receive at work hold any meaning for you?
You must take some time to understand what resonates with your team members. Ask them to be specific when describing the positive impact the recognition has on their morale.
12. Where do you seek inspiration for success every day?
You can use this question to understand more about your employees and analyze what they are striving for. This will help you reinforce the positive experiences that will seek them to seek success at work.
13. Do you feel that your role at the company is well-defined?
You will be surprised that, as per reports, almost half of the employees at offices feel that their roles are not properly defined. So, how can you expect your team members to excel at work when they might not be clear about their duties.
14. Do you and your colleagues get along well?
If there are any internal rifts in the team, this question will help you identify them. Hence, you will be able to address the minor or major issues that might be acting as an impediment in creating camaraderie between the team members.
15. Do you have all the gadgets and equipment that you need for work?
Last but not least, you can not expect your team members to give their best without having the proper equipment to support them at work. Understand the missing links here and strive to provide the best equipment and gadgets to improve their motivation at work.
Use HuddleUp’s AI-based chatbot which holds personalized conversation with the employees about what they feel and gives you deep insights into their work experiences.
It requires considerable skills to ask thought-provoking questions from your team members. Always remember that by asking the right questions, you can not only inspire creativity but also get quality feedback that can be the catalyst for change. So, instead of going with the traditional annual employee survey, focus on creating more personalized and meaningful questions to be able to motivate your team members at work.